Hi Flex Foods Family!
Starting on October 7, 2024 Flex Foods will be changing our delivery schedule to Mondays and Wednesdays of each week. Below, please find answers to the most common questions relating to this change.
Are the delivery times different?
No, only the delivery days are changing.
Why is Flex Foods changing its delivery days?
We’ve found that most people have different schedules and are at different locations on weekends compared to weekdays. By moving both deliveries to weekdays, we can ensure greater continuity and convenience for our customers.
When will the new delivery schedule take effect?
The new schedule will begin on Monday, October 7th, 2024.
How will this change affect my current meal plan?
It won’t. You will still receive the exact number of meals included in your purchased plan.
What happens if I’m unavailable for delivery on Mondays?
If you’re unavailable on Monday, you can receive all of your meals on the second delivery day, Wednesday.
Will my meals still be fresh if delivered on Monday instead of Sunday?
Absolutely. Flex Foods is committed to providing the freshest meals possible. We always deliver meals on the same day they are prepared.
Can I change my delivery address for the new schedule?
Yes! Simply log into your account dashboard and modify your delivery preferences.
Is there an option to skip a Monday delivery if I’m out of town?
Yes! You can skip a delivery by following the usual suspension procedure.
Will there be any changes in the cut-off time for placing orders?
No, the cut-off time remains the same. You’ll still have a full week in advance to choose your meals. If you forget to choose, you’ll receive the chef’s choice, which is typically our most popular selections.
How can I provide feedback on the new delivery schedule?
We’re here to help! If you have any questions or feedback, feel free to email or call us.
Will there be any changes in pricing due to the new delivery days?
No, pricing will stay the same. We are committed to providing the best value for your money, even in this tough economy.