Privacy Policy

At Flex Foods, we understand the importance of your privacy. That’s why we are committed to protecting the personal information of every customer who uses our services. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we keep it secure.

What information do we collect?

We may collect the following information from you when you use our services:

– Your name and contact details, including your address and email address

– Payment information, such as credit card information

– Dietary preferences and requirements

– Information about your past and current orders

– Information about your use of our website and mobile app

How do we use this information?

We use the personal information we collect for the following purposes:

– To deliver meals to you on time and in the correct location

– To communicate with you about your orders and to provide customer service

– To process payments and prevent fraud

– To improve our services and tailor them to your needs

– To comply with legal obligations

We may also use your information to send you marketing communications, such as newsletters and special offers, but only if you have given us your consent to do so.

How do we keep your information secure?

We take the security of your personal information seriously. Our website and mobile app use encryption to protect your data. We also have physical, technical, and administrative safeguards in place to prevent unauthorized access, use, modification, or disclosure of your information.

Do we share your information with third parties?

We may share your personal information with third parties in the following circumstances:

– With our payment processors and other service providers who help us deliver our services

– With law enforcement agencies or other third parties if we are required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety or the safety of others

– If Flex Foods is acquired by or merged with another company, your personal information may be transferred to the new owners

Your rights

You have the right to access, correct, delete, or restrict the use of your personal information at any time. You can also object to the processing of your personal information for marketing purposes. To exercise these rights, please contact us at privacy@flexfoods.com.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes to this Privacy Policy before they take effect.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at ino@myflexfoods.com.

Our Most

Frequently Asked Questions

Delivery Area

Currently, Flex Foods delivers in the Tallahassee area only.  If you have a question about whether or not you are in our delivery zone.  Please contact us before placing your order to avoid time consuming refunds.

Delivery Days

Flex Foods now delivers twice a week on Sunday (between 4pm and 8pm) and Wednesday Evenings (between 4pm-8pm). We encourage you to leave a cooler to place food in if you do not intend to be home during those times.

Do You Consider Yourself a “Picky” Eater?

Flex Foods does not modify menus on a per order basis (i.e “hold the tomatoes”).  However, we have a very wide menu so there is something for everyone.  We encourage you to check out this week’s menu for an idea of what is prepared and delivered before ordering.

 

Other FAQs

Yes!  Flex Foods is unique in that customer’s get to pick their meals from a variable menu with consistent choices along with weekly special offerings.  Forget to pick your meals?  Don’t worry, our cooks will package default meals from our most popular choices.

There are no contracts and you can cancel your subscription at any time.  However, we do not refund unused portions of a subscription.

Not at this time.  However, if you’d like us to attempt a re-delivery or hold your meals until the following delivery day we can gladly do that.

Flex Foods delivers twice weekly Flex Foods now delivers twice a week on Sunday (between 4pm and 8pm) and Wednesday Evenings (between 4pm-8pm).on 

Getting Started Is Easy

1

ONE

Choose Your Plan

Select from a variety of meal plans tailored to your specific health goals. Then choose your meals from a professionally prepared menu every week. There are plenty of meal choices on the menu including options for those on low-carb, paleo and vegetarian diets!

2

TWO

Meals Are Cooked Fresh!

Our food is prepared with three goals in mind: fresh, healthy and delicious. Two certified professional food managers are on property at all times and all of our staff is Sani-Safe certified.

3

THREE

Meals Are Delivered

Your meals are delivered predictably on Sunday (between 4pm and 8pm) and Wednesday Evenings (between 4pm-8pm). Enjoy the best tasting meals you never had to cook!

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